IT Management Services
For a reasonable monthly cost our managed care service puts a service technician just a click away. Our system also manages your windows updates, anti-virus software, middle-ware programs, alerts us of installed dangerous programs, and schedules vital tasks that are critical to network health. We send out monthly automated health reports to keep you in the loop. What would our report say about your network? View a sample report.
Microsoft in the cloud!
Boost your productivity with reliable access anywhere with services like email, calendar, file sharing, web conferencing, instant messaging, and web apps. Office 365 is the same Office you already know and use every day. And then some. Because Office 365 is powered by the cloud, you can get to your applications and files from virtually anywhere—PC, Mac, and select mobile devices—and they're always up to date.
Free Network Audit
Diagnose any ongoing problems or concerns you are currently experiencing with your network. Verify the integrity of your data backups. Look for hidden viruses, spyware, and loopholes in your network security. Answer your questions about upgrades, adding new equipment, remote access, or any other project you have in mind.
Data Backup Services
Local and cloud backup services customized to your needs. Every business knows that the data that it contains is its more precious commodity. Thanks to cloud services backing up your sensitive data off-site is now easier than it has ever been, but choosing the right system for your business is still important.
Secure Remote Support
Our remote software is among the best in the business. If you are looking for privacy, our one-use remote option removes our software as soon as we are done servicing your machine. For our managed care clients, we are able to remote into your server or workstation to fix issues from anywhere. We can access a computer, and if necessary, we can even remote in from our smartphones!
Managed Care IT Services
Monitoring, Scheduling and Support
We help you control the largest single cost of business technology - the hidden costs of lost time and productivity due to technical problems. Our remote monitoring detects and alerts us to problems before they can impact your business.
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We are Microsoft Office 365 Certified Resellers!
Contact us to help you deploy Office 365 for your business.
What is A Leap Ahead IT?
ALA IT provides repair services for all types of computers, laptops and networks. We service the IT of businesses and individuals. We are an IT managed service provider that can provide service for your entire network and business infrastructure at a reasonable fixed cost. A Leap Ahead can help solve your IT problems and has the solutions to keep your business and personal technology devices working for you. A Leap Ahead is BBB A+ accredited. While all of our technicians are at least Comptia A+ and MCSBS certified, we are also Microsoft Certified Technology Specialists in a variety of technology fields.
Will managed IT services work for your business?
If you are not using an MSP (managed service provider) you are losing time and money.
"A recent study conducted by CompTIA, the nonprofit association for the IT industry, finds that companies using IT managed services are seeing significant cost savings. But I've got to wonder: Are managed services really about cost savings -- or is the real benefit predictable business operations for both the customer and the MSP?
According to the CompTIA study:
46 percent of managed IT service users have cut their annual IT costs by 25 percent or more.
50 percent of managed IT service users have cut their annual IT costs between 1 percent - 24 percent.
But cost savings appears to be a bonus in this case. Over half of the companies surveyed said they use managed IT services so that they can free up their own internal staff to work on revenue-generating projects. So generally speaking, companies using managed IT services are saving money and making money on the back end with more dedicated staff to work on business-related jobs. No wonder 62 percent of those surveyed said they plan to increase their commitment to managed services.
Even more positive -- the study finds that the cost savings is not adding any hardship to businesses using managed IT services. In fact, 89 percent of managed IT service users said they are very satisfied or mostly satisfied with their experience when it comes to performance and up-time, contract terms, secure environments and the ease of adding new services to their IT infrastructure." Source
What our clients say about our managed service,
“Affordable service and their techs are all very nice and friendly. I don’t think you will find a better computer support company.”
American River Parkway Foundation
“We had the unfortunate experience of having to fire a Sacramento-based IT support company and even had one go out of business on us after pre-paying for services before finding A Leap Ahead IT (ALAIT). ALAIT worked hard to restore our trust in IT companies -- we have been using them for several years now to manage our server, workstations and office network and plan on being a customer for a long time. We are very pleased with their services.”
California Forestry Association
“Efficient and friendly, they took the time to truly understand our needs. We like how we pay one fee and all of our IT support is included!”
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A list of our certifications and business licenses.Our company is fully licensed and insured.
- A+ and Network+ CompTIA Certified
- Microsoft Certified Small Business Specialist
- Microsoft Certified Technology Specialist
- Microsoft Certified Solutions Associate
- Microsoft Certified IT Professional
- Microsoft Certified Office 365 Reseller
- Quickbooks Pro Advisor
- California Certified Small Business #1653740
- Dell Technology Partner
- BBB Accredited Since 2006
- Bureau of Electronics and Appliance Repair #86674